Frequently Asked Questions

Everything you need to know about shopping with Revibe South Africa.

What is the condition of the electronics sold on Revibe?

We specialize in premium pre-owned and refurbished devices. Each product undergoes a rigorous 40-point quality check to ensure it meets our high standards for performance and aesthetics.

Does my purchase come with a warranty?

Yes, all electronics purchased from Revibe South Africa include a comprehensive 12-month limited warranty that covers technical defects and hardware malfunctions.

How long does shipping take within South Africa?

We offer nationwide delivery. Orders are typically processed within 24 hours, and shipping usually takes 2 to 5 business days depending on your province.

What is your return policy?

We offer a 7-day 'no questions asked' return policy. If you are not completely satisfied with your device, you can return it in its original condition for a full refund or exchange.

Which payment methods do you accept?

We accept all major credit and debit cards, Instant EFT via PayFast, and flexible interest-free installment plans through PayFlex.

Are the batteries in your smartphones and laptops tested?

Absolutely. We guarantee that every mobile device and laptop sold has a battery health capacity of 80% or higher to ensure long-lasting daily usage.